Carrin Ceracchi LMT & LE 585-683-9958

Policies

Scheduling & Cancellations
Your business is valued, and your cooperation is appreciated. All appointments are scheduled online and are guaranteed with a credit card. This allows you the convenience of scheduling your appointment 24 hours a day 7 days a week. In return, we ask that you help us by keeping your scheduled appointments, arriving on time. Depending on our booking schedule, late appointments may not receive the full session time allotted for the treatment service booked and full payment is required.

24 hour cancellation notice is required for any scheduled appointments including gift certificate sessions. When we receive advanced notice of cancellation, we are able to avoid lost revenue. More importantly, we are able to accommodate other clients needing care. Failure to comply with this policy necessitates the assessment of fees.

There is no fee for appointments cancelled 24 hours prior to your scheduled appointment. Any appointments cancelled the day of service are charged at 50% of the cost of the service. Clients are liable for missed / no shows appointments and are charged 100% of the service fee.

** Important Notes
Massage therapy services are a therapeutic health aid and are non-sexual. It is intended to enhance relaxation, reduce pain caused by muscle tension, increase range of motion, improve circulation and offer a positive experience of touch. Any illicit or sexually suggestive remarks or advances made at any point will result in immediate termination of the session, and payment of the service in full will be due. 

Massage By Carrin

230 Empire Bvld
Rochester, NY 14609
Phone:585-683-9958

Policies

Scheduling & Cancellations
All appointments are scheduled online and are guaranteed with a credit card.  Depending on our booking schedule, late appointments may not receive the full session time allotted for the treatment service booked.

24 hour cancellation notice is required for any scheduled appointments including gift certificate sessions.  Failure to comply with this policy necessitates the assessment of fees.

There is no fee for appointments cancelled 24 hours prior to your scheduled appointment. Any appointments cancelled the day of service are charged at 50% of the cost of the service. Clients are liable for missed / no shows appointments and are charged 100% of the service fee.